Help & support

Support / Contact

We're here to help. Reach out and we'll respond as soon as we can.

Email: support@uftc.community

For account or billing help, include the email on your account.

Account deletion

To request account deletion, email support@uftc.community from the address on your account. Deletion removes your profile and saved businesses. Published business listings and audit records may be retained as required.

Refund & cancellation

Memberships are billed by Stripe and can be cancelled anytime from the Manage membership portal. Cancellation stops renewal at the end of the current period. Refunds are handled case-by-case — contact support.